Use the booking page to select your consultation and an available appointment. Make a separate reservation for each patient. For your first appointment, submit an image of your identification document and complete the medical questionnaire as instructed. Contact our official LINE if you need help.

The clinic calls the phone number you register. Consultations are available in English and Japanese. If you are visiting from overseas and cannot receive calls from a Japanese phone number, contact us in advance to arrange a LINE call as an alternative.

Phone consultation before arrival in Japan is available. We recommend completing consultation and payment at least 7 days before your desired delivery date. Confirm in advance that your accommodation can receive and refrigerate the delivery. Short-notice arrangements require individual confirmation.

Injections are sent by refrigerated Yamato delivery within Japan. Dispatch is normally within 2–3 business days after payment, or up to 7 business days when busy; this is a dispatch estimate, not a guaranteed arrival date.

Delivery within Japan is available. Provide your accommodation details and stay dates, and first confirm that the accommodation accepts refrigerated deliveries. Arrival on a particular day is not guaranteed.

For this self-pay weight-management service, the consultation fee and standard shipping fee are 0 JPY. A 2,000 JPY handling fee applies when ordering only one Mounjaro or Zepbound pen; it is waived when another medicine is included in the same order. Medicine costs are separate. If you choose not to purchase or decline the prescription after completing the consultation, a 3,000 JPY consultation fee applies. No consultation fee is charged if a medical assessment of the questionnaire means the consultation is not performed. See the relevant medicine page for current prices.

The weight-management service described on this page is self-pay. The clinic also provides insurance-based medical care; coverage depends on the service and eligibility.

A printed medical receipt is included with your medicine. A formal English doctor’s letter is available on request for 5,000 JPY. Document acceptance depends on the authority requesting it; neither document guarantees entry or import permission.

Follow the storage instructions for your specific product and presentation. Temperature limits and time outside refrigeration differ between medicines. Ask the clinic or pharmacist before travelling; do not assume that all pens have the same storage period.

Check the destination country’s customs and medicine-import requirements and the airline’s carriage rules before travelling. Keep the original packaging and required documentation. We deliver only within Japan.

Contact the prescribing clinic about new or persistent symptoms. For severe symptoms, seek urgent medical attention locally rather than waiting for a LINE or email reply. LINE and email are not emergency services.

Tell the doctor your current medicine, dose, last use and medical history. The doctor will assess whether continuation is appropriate; a prescription is not guaranteed.

Contact our official LINE in English or Japanese. Provide your full name and phone number so our staff can verify your identity and guide you individually.