Privacy policy

Nihonbashi Clinic (the “Clinic”) recognizes the importance of patients’ personal information and considers its protection a social responsibility. We appropriately collect, use and manage personal information in accordance with the following policy.

1. Collection of personal information

The Clinic collects personal information by appropriate and fair means to the extent necessary to provide medical and nursing care and perform related duties. If we collect personal information for other purposes, we explain those purposes in advance and obtain the patient’s consent.

2. Use and disclosure of personal information

We use the information collected for the purposes listed below. We do not disclose it to third parties without the patient’s consent, except where required by law or urgently necessary to protect life, physical safety or property.

• Provision of medical consultations, treatment and nursing care
• Medical insurance administration
• Accounting and bookkeeping
• Reporting medical accidents
• Internal research to improve the quality of medical services
• Other internal administration and operational duties

However, we may provide information to affiliated companies and similar parties to the extent necessary for the Clinic’s operations. In such cases, we also exercise appropriate management and supervision.

3. Security measures

The Clinic keeps personal information accurate and up to date and implements organizational, personnel, physical and technical security measures to prevent unauthorized access, leaks, loss, destruction and alteration.

4. Access to and correction of personal information

Patients may request disclosure, correction, suspension of use and other actions concerning their own personal information. The Clinic responds appropriately to such requests in accordance with applicable laws.

5. Legal compliance and policy review

The Clinic complies with Japanese laws and other standards concerning personal information protection. We continuously review this policy as necessary and strive to improve it.

6. Secondary use of clinical data

The Clinic may anonymize and aggregate patients’ clinical data for secondary use for the following purposes:

• Presentation of clinical trends and statistics on the Clinic’s official website, landing pages and articles
• Case reports and statistical analyses for conference presentations and journal submissions
• Internal analyses to improve the quality of medical care

Information is published only in a form that does not identify individuals and is not provided to third parties. For academic research, a separate internal ethics review is conducted.

Patients have the following rights concerning this use:

• Requesting suspension of use (opting out)
• Requesting disclosure, correction or deletion
• Making complaints and inquiries

Please contact the office listed in section 7 with any requests.

7. Contact

For questions about this policy or the handling of personal information, please contact:

Nihonbashi Clinic
Aim Ningyocho 2F, 2-30-5 Nihonbashi Ningyocho, Chuo-ku, Tokyo 103-0013, Japan
Telephone: 03-6262-5544
Email: [email protected]
Official website: https://www.nihonbashiclinic.jp/

English translation of the Japanese page. Translation prepared on 12 October 2026.